For Managed Service Providers

Add Phishing Awareness Training for MSPs to Your Service Stack

Your clients are protected at the network level. But the human layer is still wide open. Partner with PhishByte to deliver phishing simulation and security awareness training as part of your managed service offering — we handle the platform, you deliver the service.

PhishByte phishing awareness training platform for MSPs

MSP Partnership Model

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Platform Managed For You

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Australian Platform

Your Clients Are Protected Technically. But Not Human-Side.

Firewalls, endpoint protection, email filtering; these are essential. But they cannot stop an employee who clicks a convincing phishing link, enters credentials on a fake login page, or wires money based on a spoofed email. Human error is involved in the vast majority of successful cyber attacks. And most MSP service stacks do not address it.

The Gap Attackers Exploit

A cybercrime is reported in Australia every six minutes. The most common entry point is not a misconfigured firewall; it is a phishing email that landed at the right moment. Small businesses; exactly the clients most MSPs serve; lost an average of $56,600 per incident in 2025.

MSPs who deliver phishing simulation and awareness training to clients close that gap. Those who do not leave their clients exposed to the most common and costly attack vector in Australia.

Phishing accounts for the majority of data breaches in Australian businesses. Technical controls alone cannot prevent it.

Why MSPs Are Adding This to Their Stack

Security awareness training has shifted from a nice-to-have to a core part of a managed security offering. Cyber insurers are increasingly asking clients to demonstrate it. The ACSC Essential Eight references user education as a mitigation strategy. And clients are starting to ask for it by name.

MSPs who offer phishing simulation and awareness training differentiate their service, reduce client risk, and create a recurring revenue stream that scales efficiently across their client base.

MSPs that offer security awareness training report stronger client retention and fewer security incidents across their client base.

A Managed Partnership — Not Another Platform to Run

PhishByte is not a self-serve tool you add to your stack and figure out yourself. It is a managed partnership. We handle the platform setup and infrastructure for each of your clients; you focus on delivering the service and demonstrating value.

We Set Up Each Client Environment For You

When you bring a new client onto PhishByte, our team configures their dedicated environment; setting up their account, onboarding their employees, and ensuring everything is ready to run. You do not need to manage the platform infrastructure yourself.

Each client gets their own isolated environment with their own campaign history, risk scores, and reporting. Clean, organised, and managed on your behalf.

  • Dedicated environment per client
  • Platform setup handled by PhishByte
  • Employee onboarding assistance included
  • No crossover between client data
PhishByte human risk dashboard
Human Risk Dashboard; clear visibility across each client environment.

You Deliver the Service. We Handle the Rest.

Once your client's environment is live, you take the lead on campaign strategy, reporting, and client communication. PhishByte provides the platform, the templates, the training content, and the human risk data. You deliver it as part of your managed security offering.

Client-ready reporting means you can share human risk scores and campaign results directly at quarterly business reviews; no translation required.

You bring the client relationship. We bring the platform. Together you deliver a service that measurably reduces human cyber risk.
PhishByte campaign management interface
Campaign management; straightforward visibility across client accounts.

Everything Your Clients Need. Nothing They Do Not.

PhishByte delivers the core capabilities that drive genuine risk reduction; realistic simulations, timely training, and measurable human risk reporting. Without the enterprise complexity or inflated pricing your SMB clients do not need.

Realistic Phishing Simulations

Send realistic simulated phishing emails from a library of 135+ templates covering the most common attack types; invoice fraud, credential harvesting, fake IT alerts, myGov lures, DocuSign impersonation and more. AI-generated phishing emails and websites are available on Professional and Enterprise plans for hyper-realistic, role-specific simulations.

135+ email templates
75+ phishing websites
AI-generated scenarios
Sender domain spoofing
PhishByte phishing simulation template library
135+ phishing email templates; updated regularly to reflect current threats.

Security Awareness Training That Sticks

When a client's employee clicks a simulated phishing email, they are immediately guided to a short training module; reinforcing awareness at the exact moment the behaviour occurs. PhishByte includes 50+ micro-learning modules covering phishing recognition, password hygiene, social engineering, data protection, and safe AI use.

Gamified elements including badges, progress tracking, and completion certificates improve engagement and training completion rates across client teams.

50+ training modules
On-the-spot learning
Completion certificates
PhishByte security awareness training modules
50+ micro-learning modules; short, practical, and built for real workdays.

Human Risk Scoring and Reporting

Every employee receives a Human Risk Score based on their behaviour across simulations and training. Clear dashboards show click rates, reporting behaviour, training completion, and departmental risk; giving you the visibility to identify high-risk individuals and demonstrate improvement over time.

Reports are clear enough to share directly with clients at quarterly business reviews; no translation required.

  • Human Risk Scores per employee
  • Click rates and reporting behaviour
  • Training engagement and completion
  • Risk improvement over time
PhishByte human risk scoring dashboard
Human Risk Dashboard; measurable visibility across every client account.

White Label Available on Enterprise

PhishByte's Enterprise plan includes a white label option; allowing MSPs to deliver phishing simulation and awareness training to clients under their own brand. Your clients see your brand throughout their experience.

Our team handles the setup on your behalf. Get in touch to discuss how it works for your service offering.

Your brand throughout Custom domain mapping Your brand name in reports and notifications Setup managed by PhishByte Enterprise plan

How It Works for MSPs

  • 1

    Enquire and onboard

    Get in touch with the PhishByte team. We discuss your client base, your service offering, and set up your first client environment on your behalf.

  • 2

    We configure your client

    PhishByte sets up a dedicated environment for your client; employee lists, sender profiles, and phishing templates relevant to their industry — ready to run.

  • 3

    Run phishing simulations

    Launch realistic phishing campaigns for your client. When an employee clicks, they receive immediate in-the-moment training. No manual follow-up required.

  • 4

    Report and demonstrate value

    Pull human risk scores and campaign results for your client. Share clear, client-ready reports at quarterly business reviews to demonstrate measurable risk reduction.

Transparent AUD Pricing. No Minimum Seats.

PhishByte offers a forever free plan for client teams up to 10 users; ideal for smaller clients or initial proof of concept deployments. Professional and Enterprise plans are available for larger client teams with transparent AUD pricing per user per year.

No inflated enterprise contracts, no forced annual minimums, and no hidden fees. Pricing that makes sense to offer across an SMB client base.

Free plan up to 10 users Professional from $14.40 AUD per user per year Enterprise from $15.00 AUD per user per year No lock-in contracts

Ready to Add Phishing Awareness Training to Your Service Stack?

PhishByte is built for Australian MSPs who want to deliver phishing simulation and security awareness training across their client base; without enterprise complexity, inflated pricing, or months of implementation work.

Book a call with our team to see the platform in action and discuss how the partnership works for your service offering.

Free Risk Assessment